Useful Information

You can now have the opportunity to book an online appointment with us. We are currently more digital than usual. Our specialists pay attention to your interests, advice you and then create a tailor-made itinerary taking into account your priorities and preferences. We will do our best to meet all your demands.

We will make all the reservations so that you are taken care of from the moment you arrive at your destination until your return back to your country. You will have the option to choose guides for your trip or to travel independently, no matter which choice you make, you can travel with the peace of mind of knowing that we will not leave your side. We have 24-hour assistance so that nothing fails.

This is the perfect time to book an online meeting. We will answer all your questions.

In light of our dedication to the conservation of the environment, a fair economic benefit for local communities and the preservation of cultural values, we make sure to arrange responsible travel supportive activities. This not only ensures the sustainability of the areas but also improve the quality of the experience overall.

Local Environment & Preserve Resources

You can help to respect and care for the local environment in many ways, such as not picking wild flowers or plants, disposing of litter responsibly and recycling what you can. You can help to preserve resources by complying with local environmental initiatives. If your hotel has a policy for reusing sheets or towels, try to support this as often as you feel you can. Remember to turn off lights and electrical equipment in your room if you are not using them – for example, you could turn televisions off fully rather than leaving them on standby and turn off air conditioning units when they are not needed or when you leave the room. Water is a precious resource so try to keep your usage of it to a minimum, both in your hotel room and whenever possible throughout your trip.

Apart of encouraging these personal actions, we include environmental friendly activities such as visiting organic farms, planting trees, sharing experiences with community project members, arranging tailor made events with environmental themes, etc.

Supporting Communities

We always try to ensure that as much of your money as possible stays in the local area by supporting community run and locally owned business. That’s one of the reasons why we arrange meals in locally owned restaurants and include local drinks rather than international brands. Besides we encourage local community initiatives by providing handmade crafts and locally produced souvenirs.

Positive Outcome & Feedback

Ultimately, we strive to ensure that a visit leaves the country better rather than worse off, and we value your co-operation in helping us to attain this goal whilst also enjoying the trip to the utmost. It is also very important for us to receive your feedback of your trip as it helps us to improve and develop our service and the facilities that we use.

We at CORE Travel believe that social responsibility, environmental preservation and safety of our employees are core values of management.

We are conscious of our social responsibilities with regards to helping the environment through our working practices. Our objective is not only to sustain our environment for our descendants but also to rehabilitate the damage previously done. We believe that our corporate responsibility includes every effort to conserve resources throughout our operations.

Although we do not manufacture products, we recognize that our business activities do have impacts on the environment, and we are committed to continuously improve our environmental performance.

Employees, partners and clients are encouraged to be receptive to the personal impact they can have on this policy and to report areas of concern.

Training is provided as part of staff development, taking into account responsibilities.

All Directors will be responsible for communicating and implementing this Policy.

CORE Travel will try to not only meet existing environmental laws and regulation but will endeavor to go beyond the status quo and see techniques and approaches that position us ahead of our competition.

Following are our specific ideals:

Awareness and Commitment

Our policy towards the environment will be readily available and promoted to our partners and clients. We will endeavor to ensure that all of them are familiar with and implement our environmental commitment and objectives.

CORE Travel environmental policy will be available to view on our website.

Transport

CORE Travel will endeavor to reduce the impact on the environment wherever possible with respect to transport.

CORE Travel will avoid unnecessary travel and will use energy efficient transports.

Encourage the use of public transport, cycle or foot.

To eliminate unnecessary and inefficient use of CORE Travel owned motor vehicles, and wherever possible, that of other vehicles associated with CORE Travel, carpooling will be implemented.

Energy & Water Consumption

CORE Travel participates in the commitment to a reduction in carbon dioxide emissions by attaining greater efficiency in total energy consumption.

CORE Travel will make every effort to use water efficiently and avoid pollutants entering the drainage system.

CORE Travel will use energy efficient products wherever practical, and monitor usage to achieve minimum energy consumption.

Waste Generation and Management

CORE Travel will try to minimize the production of waste and pollution, including unnecessary packaging. CORE Travel will implement measures to reduce the volume of waste generated and to increase the proportion of that waste which is recycled.

Materials and Resources

CORE Travel will try to minimize environmental impact with regards to sourcing materials and resources.

CORE Travel will avoid using materials which have an undesirable effect on the environment, and wherever possible use locally made recycled goods.

CORE Travel will try to use partners who also share a commitment to the environment and take into account lifetime costs of materials when repairing, altering or rebuilding premises.

CORE Travel will maximize the use of electronic communication and information storage as an alternative to paper and take into account the environmental quality and impact of food products, and where possible to purchase food which has been grown locally.

Natural Environment

CORE Travel will help to protect and enhance natural habitats and wildlife, take appropriate opportunities to improve them and be sensitive to landscape issues. Look to minimize impact on local wildlife, and to look for opportunities to work with the local communities in caring for the local environment.

All incidents detrimental to the environment are reported, investigated and action taken to prevent reoccurrence.

To protect our company’s reputation, as well as its legal status, Core Travel has a zero-tolerance policy towards bribery & corruption. Therefore, we would not allow either directly or indirectly receiving or paying any kind of bribes or kickbacks, that may ethically damage both, employees, and the Company Board.  Hereby we are committed to:

1. Not to give or accept gifts, hospitalities, or expenses of any kind rather than those aiming to keep good partner relationships always with genuine purposes complying with national laws.
2. To make business alliances with third partners (providers) also in favor of anti-bribery & corruption policies authorized by the local government and supporting the local policies.
3. With every new partner, it will be our company’s duty to review said partner’s policies towards local laws, as well as corruption & bribery, before any business occurs.
4. As part of our workers’ training, new candidates must learn & be aware of this policy and the according responsibility it conveys.
5. It is our employee’s responsibility to report any kind of bribe or corruption attempt coming from company workers or providers they might be suspecting of. They should not be afraid of any consequences to their position in the company, when always acting honest and true.
6. All reports coming from our employees or outside sources will be treated with respect to the originating party & the utmost confidentially.

In accordance with this, we are determined to take disciplinary actions against any and all employees found attempting to bribe, up to and including Dismissal of Service.

In compliance with the Modern Slavery Act of 2015 and considering the objectives of the Human Rights Movements, & Core Travel & its Staff is committed to oppose to any kind of Modern slavery either from those working directly with customers or the office team.  Therefore, it is our determination to follow and make our team follow the policy as it goes:

1. Strongly oppose   to any kind of Modern   Slavery   either   in our team   or the providers we work with, in accordance with each country’s regulations and laws.
2. To set fair working journeys to our workers of 8 hours with breaking times for meals and physiological needs.
3. To revise our working contracts with the new candidates making sure they know their responsibilities and rights as well as the means to complain of any unfair or possible unfair actions against them.
4. To pay fairly, according to each country’s regulations   and laws for their working capacities and positions according to our contracts and conditions.
5. As part of our Staff rights, they will be able to enjoy holidays, vacations & maternity leaves fully paid as per their position and conditions.
6. Not to allow any under-age workers either in the Staff or being part of the providers’ team.
7. To provide proper working means and facilities.
8. To treat the Staff with respect, allowing them to have a voice in the company’s improvement & campaigns.
9. To revise our partners’ policies towards Modern Slavery before any business occurs.

Thereby, it is our Staff’s obligation to be acquainted with our policies. Violations of any kind on this regard will be considered to be in opposition to our behavior and working guidelines and will be treated as such, leading to disciplinary actions up to dismissal of service.